Service Delivery & Proof of Performance
Thank you for choosing AdBoard Booking! We provide digital billboard advertising services with complete transparency and verifiable proof of delivery. Here's exactly what you'll receive:
1. What You Receive (No Physical Shipping Required)
As a digital billboard advertising platform, we deliver our services online. Here's your complete package:
📧 Immediate Confirmations
- Booking Confirmation: Instant email after payment with booking ID and campaign details
- Approval Notification: Email/WhatsApp when billboard owner approves your booking (within 24-48 hours)
- Pre-deployment Alert: Reminder 24 hours before your ad goes live
📸 Deployment Proof (Within 48 Hours of Go-Live)
- Live Photo Verification: Actual photos of your ad displayed on the billboard
- Location Confirmation: GPS-tagged images verifying exact billboard location
- Timestamp Documentation: Date and time stamped deployment evidence
- Quality Check: Verification that your content displays correctly
📊 Performance Reports (Real-Time Access)
- Proof of Play Data: Automated tracking of how many times your ad was displayed
- Hourly Breakdown: Detailed logs showing exact play times and frequency
- Delivery Rate: Percentage of promised impressions vs. actual delivery (minimum 90% guaranteed)
- Campaign Dashboard: Real-time access to all metrics through your account
📱 Ongoing Updates
- Status Notifications: Email/WhatsApp updates at each campaign milestone
- Performance Alerts: Notification if any issues occur (technical problems, under-delivery)
- Completion Report: Final campaign summary within 24 hours of campaign end
2. Delivery Timeline
| Milestone |
Timeline |
What You Get |
| Booking Confirmation |
Immediate |
Email confirmation with booking ID |
| Owner Approval |
24-48 hours |
Approval notification via email/WhatsApp |
| Content Scheduling |
48-72 hours before go-live |
Content uploaded confirmation |
| Deployment |
On scheduled start date |
Go-live notification + initial proof photos |
| Proof of Play |
Within 48 hours of deployment |
Photo evidence + performance data |
| Final Report |
Within 24 hours of campaign end |
Complete performance report + analytics |
3. Access Your Deliverables
Everything is accessible through multiple channels:
- Dashboard: Login to adboardbooking.com/dashboard for real-time access
- Email: All documents and reports sent to your registered email
- Mobile App: View proof and reports on-the-go (coming soon)
- Download: PDF exports available for all reports and proofs
4. Proof of Service Guarantee
We guarantee verifiable proof of every campaign:
- ✅ Photo evidence of deployment within 48 hours or full refund
- ✅ Proof of Play data showing minimum 90% of promised impressions
- ✅ Location verification with GPS coordinates
- ✅ Third-party verification available for campaigns over ₹1,00,000
- ✅ Video proof available for premium campaigns (on request)
5. What Makes Our Delivery Transparent
- Automated Tracking: Integration with billboard display systems for real-time data
- Independent Verification: Our proof-of-play system is auditable and cannot be manipulated
- Multi-Channel Communication: Updates via email, WhatsApp, and dashboard notifications
- Audit Trail: Complete history of all communications and evidence available in your account
- Direct Support: Dedicated support team to answer questions about your deliverables
6. Delivery Issues & Resolution
If you don't receive expected deliverables:
- Check your dashboard and email (including spam folder)
- Contact us immediately at support@adboardbooking.com
- We'll respond within 4 business hours (24 hours max)
- Missing proof of deployment = Full refund eligibility
- Under-delivery = Automatic compensation credits
7. Service Delivery Locations
Our services are delivered digitally and accessible worldwide:
- Dashboard Access: Available globally, 24/7
- Email Delivery: Delivered to any email address worldwide
- WhatsApp Updates: Available in all countries where WhatsApp operates
- Time Zone Support: All timestamps shown in IST with local time conversion
8. Additional Services
Premium delivery options available:
- Priority Support: 1-hour response time guarantee
- Video Proof: 30-second video of your ad on the billboard
- Advanced Analytics: Detailed audience insights and engagement metrics
- Custom Reports: White-labeled reports for client presentations
- API Access: Integrate our data with your own systems (enterprise plans)
Contact Us
Questions about what you'll receive? We're here to help:
Last updated: October 2025. We continuously improve our delivery and proof systems.